Last updated: February 24, 2020

Terms and Conditions.

Some rules you need to abide by when using our service.

General Website Terms of Use

By accessing this website at https://www.crowdheavy.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

Plans can be cancelled at any time, but we are unable to give pro-rata refunds for unused tests/responses.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Crowd Heavy cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Crowd Heavy customer support team.

A valid payment method, including credit card or debit card, is required to process the payment for your Subscription. You shall provide Crowd Heavy with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Crowd Heavy to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Crowd Heavy will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fees Changes & Refunds

Crowd Heavy, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Crowd Heavy will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Certain refund requests for Subscriptions may be considered by Crowd Heavy on a case-by-case basis and granted in sole discretion of Crowd Heavy.

Limitation of Liability

In no event shall Crowd Heavy, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer & Termination

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Crowd Heavy its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Applicability of Online Materials

Unless otherwise specified the materials published on our web site are presented solely for your private, personal and non-commercial use.

We make no warranties, express or implied that making the Products available in any particular jurisdiction outside of The United States is permitted under any applicable non-United States laws or regulations. Accordingly, if making the Products or any part thereof available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are resident outside of The United States, you must satisfy yourself that you are lawfully able to purchase the Products. We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside of The United States or who are nominees of or trustees for citizens, residents or nationals of other countries.

Contact Us

If you have any questions about these Terms, please contact us at info@crowdheavy.com.