Remote user testing. Easy.

We'd love to talk to you!

If you have any questions about Crowdheavy, please write to us at

Meet the team

Malachai Frazier Pic
Malachai Frazier

Frequently asked questions.

What are credits?

Credits can be used to purchase tests and recruit participants from CrowdHeavy. Your purchased credits are stored in your account and they never expire. One credit equals one test.

How does the Flexible plan work?

The Flexible plan has no up-front or ongoing fees. Simply pay $19 per credit when you need to. Your credits never expire.

How does the Monthly plan work?

With the Monthly plan, you will pay $75 USD a month and $15 USD per test. Your credits never expire. You get ONE free test after signup and FIVE tests a month! Choose this plan if your team is running a regular release schedule in order to save money.

How does the Annual plan work?

With the Annual plan, you will pay $825 USD a calendar year and $15 USD per test. Your credits never expire. You get ONE free credit after signup and 60 credits now. That's year's worth of credits! Choose this plan if your team is well established and running a regular release schedule to save even more money.

What are the payment options?

We accept all major credit cards, including VISA, Mastercard, American Express and more. Our payment provider Stripe is certified to the highest industry standards. Manual invoicing is available on our Enterprise plan (coming soon). Contact us for details at

Can I invite my own testers?

Not yet. You will be able to test with your own panel of testers on the Monthly, Annual and Enterprise plans (coming soon).

How many credits will I need?

We recommend testing in batches of 5-10 participants per testing session. But, you can and should purchase as many or as few credits as you like. Run your user tests to coincidence with your design/development release schedules and start as early as possible in the process.

Do credits expire?

No. Credits purchased have no expiration date. You bought it, it's yours to redeem when you want.

What is the 100% satisfaction guarantee?

If you're not happy with one of the tests, we'll send you a new one at no additional cost to you. Period.

Do you have an Enterprise plan?

Not yet. Enterprise plans are being scheduled in our roadmap. Contact us for more information.

Are there special discounts available?

If you are a non-profit, student, educational institution or US Military personnel, please contact us at We'll work out discounts for you 😊.

What platforms can I test with?

Crowdheavy supports web sites and mobile applications.

Can I be paid via Paypal?

No. Cash App is the only way for testers to be paid...right now. We do not plan to support Paypal any time soon. However, more options are on the way!

How often are Testers paid?

Testers are paid on the first day of every month via Cash App.

What devices can I test with?

Test on whatever device you have access to! The more diverse our tester pool, the better.

What countries are supported?

We are currently supporting testers from the US, UK, Canada and Mexico. More country support is on the way!

Ready to run your free test?

Setup in minutes. Your first test will be ready within 24 hours. Usually much faster.


Apply as a tester today!

Start giving feedback and earning money now.